![]() ![]() To contact their chat, you should use a PC to open up this link : What isn't working for you ? The EA Chat doesn't load ? You can't call them ? Can't reach their Facebook or Twitter ? There is plenty of ways to reach EA but sometimes there are troubles with each, of course. ![]() I mentioned earlier to make sure you're on the right account, but are you also sure that your Xbox Gamertag and EA Account are linked to each other properly and that you are not using a sub account but a main one ? : Īs for your desire to "Contacting EA but it isn't possible". If you can't see the "Premium pass" text there, it means that the content isn't recognized at all. In this case, I would suggest that you uninstall the Premium Pass Add-on and download it again : Do you mean that you cannot launch the game at all, or that when you get in the game, your Premium Pass isn't detected ? If you do get in the game's menus, if you look to the top right of your screen, does it say "Premium pass" under the Battlefield 1 logo there ? If so, the Premium Pass is detected but its content not recognized right. So make sure you are connected to the main account you purchased the products on. Hey there you sure that you are logged in to the account in which you purchased the products on ? It would make sense it would allow you to purchase the product again even if it is found on your local storage if your current account isn't the one that has purchased it.
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